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Introducing the Standard
What is the Standard?
The Benefits
What does it mean to employees?
Implementing the Standard
Getting Started
The Assessment
Guidance on the Process
Role of the Assessor
Role of the IIP Centre
Role of the Recognition Panel
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How do I Apply for an Assessment?
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International
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Health & Wellbeing at Work
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Developing the Standard
Health & Wellbeing at Work
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Health and Wellbeing Good Practice Database
Specialist Advice from our Assessors
Resource Pack
Health and Wellbeing Strategic Plan Template
Health and Wellbeing Case Studies
Equality and Diversity in the Workplace
Race Equality in the Workplace
Age Equality in the Workplace
Human Rights in the Workplace
Gender and Sexual Orientation in the Workplace
Disability in the Workplace
Religion or Belief in the Workplace
Literacy, Language and Numeracy
Ideas for incorporating LLN
Ideas for improving LLN
Ideas for benefitting from LLN
Research
Research Directory
New Choices
Investors in People Champions
Investors in People Week
Events
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People and the Bottom Line
Ideas for improving LLN 

Plan
Developing strategies to improve the performance of the organisation

Identifying Skills
Action
  • What skills does your workforce have already?
  • What further skills does the workforce need?
  • What might alert you to employees with skills needs?
  • Are you aware of the barriers that affect learning and development?
  • Do you know what Literacy, Language and Numeracy skills are involved in workplace tasks?
  • Do you carry out audits to check gaps in Literacy, Language and Numeracy?

Include Literacy, Language and Numeracy in your strategic training and development plan and identify workplace and job needs

Complete a training/learning needs analysis

Ensure Literacy, Language and Numeracy gaps are identified and supported in appraisals and reviews

Identify Literacy, Language and Numeracy gaps when conducting needs analysis, appraisals or skills audits


Do
Taking action to improve the performance of the organisation

Identifying Skills
Action
  • Do you consider Literacy, Language and Numeracy as part of your induction?
  • What approach to learning and development do you take?
  • Do you have programmes/coaching in place to support employees to be more effective in the workplace?
  • How do you encourage and support employees?
  • Have you set-up programmes that meet diverse needs e.g part-time workers?
Undertake diagnostic work with individuals during induction and create plans to fill gaps

Link with a local provider or Learndirect to provide skills brush ups and national qualifications at your workplace or in easily accessible locations

Consider offering work time to brush up skills - match employees own time commitment

Carry out awareness on Literacy, Language and Numeracy for managers and supervisors

Review
Evaluating the impact on the performance of the organisation

Identifying Skills
Action
  • How do you know that your employees learn in your organisation?
  • How do you measure impact?
  • Do you know the cost of gaps in Literacy, Language and Numeracy for your organisation and what is saved by improving them?
Learners evaluate their learning outcomes

Monitor take up and participation in Learning and Development and evaluate outcomes

Monitor the number of people who achieve the National Qualification in level 1 and 2 in maths and english

 

Plan, do, review 
Case Studies
Sopranos Restaurant
Mortons of Horncastle
The Immigration and Nationality Directorate
Sedgemore District Council
Tate Catering


 
 
 
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